Step 1: call service
When your equipment malfunction, please dial the hotline number after-sales service immediately. Or the company unified hotline: describe the equipment failure phenomenon, and leave your contact information and address.
The second step: make an appointment service time
According to your time schedule to discuss with our scheduling and a proper on-site service time. No matter cold summer, we will be in accordance with the appointment of door-to-door service, arrive at the appointed place on time.
Step 3: start up check
After the door, maintenance technician of machine according to your information and take "see, hear, touch, smell", on the basis of the judgment, and then determine the root cause of the problem accurately.
Step 4: serious troubleshooting
After find out the cause of the problem, immediately to repair the machine for you, until the fault completely ruled out. After troubleshooting, you can boot acceptance and confirm the fault has been fixed.
Step 5: fill in the warranty
In order to solve your worries, we will be leaving certificate, to the services provided by the above results indicate the cause of the problem, maintenance, warranty time, as well as our service call.